Tagged: cnn

Retirement Reflection: 8 Workplace Lessons

20160705_071325On the occasion of my retirement this week, I thought I’d relate my long work history and the 8 very important workplace lessons I learned along the way.

My first paying job was at Mel’s Laundromat on Union Turnpike and 248th Street in Queens.  Might have been around 1962. Now, everyone knows the “mat” part of “laundramat” means you do it yourself, but I got paid 25 cents a day to do it for busy or working moms who didn’t have the time or desire to hang around a hot, steamy, dumpy store while their family’s dirty clothes went round and round in the washer and dryer for more than an hour. That first work experience taught me workplace lesson number 1 –don’t ask for a raise after blowing a bubble all over your face. The boss will never take you seriously.

I quickly moved on to a much more high paying job, scoring a summer job as an assistant counselor at Great Neck Country Day Camp in tony Great Neck Long Island. At a sweet salary of $25 plus tips for the summer, that represented a big raise and I immediately began investing heavily…in Clearasil. I did so well, they hired me back at twice the money the following year and at that income level I had an endless supply of egg creams and Clark Bars. Yes. I was living the high life. That’s when I learned workplace lesson number 2–using your hard earned money to buy sugary treats makes you fat and pimply and offensive to any and all females.

By high school I gave up my starting position on the Martin Van Buren varsity soccer team to work in the linens and domestics department of the S. Klein department store in Lake Success, Long Island. It was a clear case of irony, since despite its lofty sounding location, the S. Klein chain went bankrupt, which, unknown to me then, led to workplace lesson number 3–you are now prepared to work in the auto industry.

During my college days I scored a political patronage job with the NYC Comptroller’s officer courtesy of my mother’s connections through the Eastern Queen Democratic Club. My job was to type out the checks to people who successfully sued the City of New York for car damage from potholes. The city was not a fast payer. In 1971 I wrote a check to someone who sued the city in 1957. Maybe the city believed if they waited for the payee to croak, the check would never be cashed.  Hence, workplace lesson number 4–if you drag your heels long enough you might escape doing anything that requires actually working.

Once I entered the full time working world after graduating college I worked at a series crappy radio stations in Central New York and Tucson, Arizona. At the station in Tucson the general manager’s head popped through the roof right over the microphone while I was reading a newscast. “Dang!” he said in his big Texan drawl. “That ain’t right.” Yup. Workplace lesson number 5: Bosses will stick their heads where they don’t belong.

From there it was television station KGUN in Tucson where I was both the weekend weather caster and midweek nightside general assignment reporter. It could be confusing. One time when I covered a murder, as they brought the body out of the house a Tucson cop cracked, “why’s the weather guy here? Is it gonna rain on the stiff?”

Somehow that job led to being hired by CNN as one of the original producers of CNN2, which morphed into CNN Headline News, which much later, morphed in an unrecognizable channel I never watch. Over the next 20 years I would move from producer to correspondent, spot anchor and finally, Detroit Bureau Chief and correspondent until I was laid off in 2001 as part of that awesome merger between Time Warner and AOL. I was actually laid off one day after interviewing the authors of a book on why employee evaluations are a total waste. When I asked why I was chosen to be laid off, the boss said, “now’s not the time.” Oh. Guess what? The boss ended up getting canned too. That led to workplace lesson number 6: Karma always wins.

A stint as national auto writer at the Associated Press and General Motors beat writer at The Detroit News followed. Two great jobs that taught me workplace lesson number 7: going to work is more fun when you don’t have to wear makeup.

And now..the end of the road. After 43 years in the workforce I’m hanging it up. I’ve spent the past 11 years at DaimlerChryslerChryslerFiatChryslerAutomobiles as the head of its digital communications team, which is a really wonderful, groundbreaking combination of broadcast, social media and video production. The job was created just for me. How lucky is that?  It’s been a crazy ride through three owners, one bankruptcy and one gentle idiot who asked if we could post an item on both the “national and international Internet.” We assured him that since he asked nicely, we would accommodate that lofty request. I’ve been blessed with a wonderful team who will give most any of my nutty ideas a try and actually make them work. I will miss them terribly, but now it’s time to focus on my family, which has had to put up with my crazy hours and travel for many years, and to tackle some personal projects such as playing my drums for hours on end in order to smoke out those neighbors I haven’t yet met.

That leads to my 8th and final workplace lesson: When you’ve worked more years than most of your employee’s parents have been alive, it’s time to pack your paper clips and post it notes and, stop, smell the roses, and enjoy going to Kroger on a Tuesday, push the cart for your wife and carry home those heavy jugs of milk and orange juice. She’ll appreciate that.

 

 

Reagan survived…and I did too…

reaganshotThe first television newscast I ever produced was on March 30, 1981. Know what happened that day? President Ronald Reagan was shot by John Hinckley. I was working at KGUN, Tucson, Arizona. I didn’t really aspire to be a producer. I  had just finished earning my Masters in Journalism at the University of Arizona and had been working part-time as the weekend weatherman at KGUN, then fulltime as the nightside general assignment reporter three days a week and still doing the weekend weather.

One day our main newscast producer, who, by the way, had 20 years experience, up and left for a job at a Phoenix station which meant we were basically screwed. The news director called me into his office and said, “Look, we’re desperate, would you produce? I’ll move your pay from 14 grand to 20.” This was 1981, 20 grand was great money, especially in the 81st market. So why not? The outgoing producer gave me a quick lesson on what to do and suddenly I was on my own with a blank rundown sheet, a sharp pencil and a skeptical staff.

The day started off pretty routinely as I looked at filling the show’s news hole with the usual collection of stories ranging from the latest from the Tucson City Council, the stoners who became disoriented in the Catalina Mountains requiring rescue and something about a zoning kerfuffle. This job was gonna be a piece of cake, especially since I could exchange my suit and tie for golf shirts and jeans. Then my world was rocked. Screw the City Council and the stoners could figure it out on their own.  Being an ABC affiliate, the anchor Frank Reynolds cut in with the news of an assassination attempt on President Reagan and that he was hit and in the hospital. Reynolds then got some bad info in his earpiece, his face turned ashen, and he announced the President was dead. But of course he wasn’t and the chagrined newscaster somberly made the on-air correction.

Our news director started barking orders for local reaction in the event the network broke from its wall-to-wall coverage for affiliates to air their own newscasts. I prepared a show of indeterminate length and in doubt of ever airing. But it did. I had had no prior experience stacking a show,  backtiming or hitting the network to rejoin its programming other than my time as a radio announcer hitting the top of the hour network newscast. The big difference is in radio you can talk or play a long record to get you there. In television many other people are involved and they must all be on the same page. Our director Jim Shields helped me through it which was especially difficult since I almost failed math…every semester of my life. We hit the start of “Nightline” right on button and then, for the first time in 10 hours, I exhaled.

Only six months later I got the tip that CNN was starting up a new network and was looking for producers. What the hell…I had a few months experience so I applied. It just so happened the format I used for my late newscast was almost identical to what they had in mind for CNN2, which became Headline News and I was hired.

So there I was, now in Atlanta, fresh from Arizona at a network with all of these producers with years and years of experience, many in major markets, and I had only a few months putting together newscasts. I was totally intimidated but figured, I survived the Reagan assassination attempt, I can survive CNN. And I did…for 20 years, as a producer, correspondent, bureau chief and anchor…until being caught in the crossfire…between AOL and Time Warner.

It’s the Auto Show…Bring on the Snow!

IMG_0062We’ve enjoyed an unseasonably warm winter so far, but more powerful than El Nino, able to leap stationary fronts with a single low pressure system, able to bend the patience of steel-minded journalists…it’s the North American International Auto Show! That means snow is on the way, along with torrents of news and a deluge of drivable dreams under the Cobo canopy in downtown Detroit.

Truth be told there aren’t many surprises since the automakers generally give away the news in advance on an embargoed basis so their stories will show up in the morning papers. What’s left to wonder is what kind of swag awaits reporters who will do their best impressions of Ronda Rousey to fight for a free logo-embossed pretzel they can sell on eBay.

I worked the show for four different employers. I spent the longest time with CNN as the Detroit Bureau Chief. For a few consecutive years we produced special programs with the titles of “Route 1992, 1993, 1994, etc.” Production teams would traipse up from Atlanta and spend most of the week crabbing about the cold weather and the fact there wasn’t a Krystal burger joint in site. When one producer who had helmed a couple of these shows was finally re-assigned he got on his knees and..stayed there.

When I was the National Auto Writer for the Associated Press it was me against everyone. I thought I had a scoop when the then head of marketing for one automaker (I won’t say which because I work there) spilled the beans on a new incentive program. I later asked the CEO about that and his face got very red when he sputtered, “well he didn’t clear that with me!” “He” soon cleared out his office.

At the Detroit News, where I was the GM beat writer, I was told I had to come up with a lead story for the next day. We were in one of those hated group sessions with the GM CEO. No one was getting anything so I pulled the trigger asking him to react to the fact that Toyota would soon overtake the automaker as number one in sales. Let’s just say he became very unhappy, but coughed up the quote and I made my nut for that day.

Now that I work for an automaker, my main job is to make sure our stuff wins coverage, particularly from broadcast and digital media. It’s fascinating to be on the other side of the battle lines. I’ve come to appreciate the skills professional PR people need to hone to do their jobs properly, although as a former reporter, I can’t help telling a reporter who asks if they can get an interview regarding the new “Chrysler Impala” the view must be very dark inside their hindquarters.

Indeed, I look forward to the most important auto show of the year…seeing old friends, eating new shrimp and smiling at the nice young ladies offering mints as I tell them, “No thanks. I’ve breathed my last breath.”