Revenge Rewards
I never fly United. Not because I fear a couple of guys will suddenly wrench me out of my seat, knocking out a few teeth and putting an overall damper on my traveler-as-livestock experience. I never fly United because the nearest airport to where I live is a Delta hub and I’m a sucker for hoarding that airline’s frequent flyer miles so I can be treated like a Holstein by that carrier without paying for it. I tell you this to establish the fact I have nothing personal against United Airlines, so when I comment about that airline’s recent spectacular PR fails I do so without any baggage, thereby avoiding additional exorbitant fees.
Actually, I’m not going to pick on United. I’m going to pick on the basic business model airlines operate under. They sell more tickets than seats available as insurance against no-shows. If everyone shows up they’ve got to figure out a way to placate the pissed-off passengers for whom a seat isn’t available. Their first tactic is to offer a small bribe that gradually escalates in value until they get enough volunteers. Sometimes it works, sometimes it doesn’t. In United’s case, they needed to make room for their employees and not paying customers. So they made the perfectly logical decision to wrench a paying customer from his seat, mashing his face and providing fodder for a hugely embarrassing video that would go viral within moments of it being posted. The passenger will most likely sue for a much larger amount than United would have had to pay to convince him to change flights.
I’d like to propose another way to reward air travelers for the regular abuse they suffer. Introducing TLS Rewards. TLS being an acronym for Treated Like Shit. Each time a passenger submits an instance of being treated like shit by an airline, they accrue a number of points that’s in proportion to the abuse. Lost bag? 100 points. Whacked in the head by a passing beverage cart? 150 points. Hoping for those yummy Biscoff cookies but all they have is peanuts with your coffee? 50 points. Grabbed from your seat by a couple of security guys and your head bashed into the armrest resulting in lost teeth? 10,000 points and first class seating for life with the firm promise that once seating you won’t be brutally un-seated. Plus unlimited Biscoff cookies. When you accrue enough TLS points you become entitled to various rewards such as the chance to chase baggage handlers with the Jetway, unlimited vouchers for that all- Slim Jim snack box, permission to use a pillow to suffocate the guy hogging both arm rests and the chance to use the plane’s PA system to entertain the other passengers with your impressions of indecipherable gate agent announcements. Perks like these would seem to be just the type of mood changers that could offset the otherwise unpleasant aspects of flying, while not compromising safety. You can still earn free flights and upgrades through existing frequent traveler programs. Under TLS Rewards, you can also earn fun opportunities for revenge…and everyone knows, that’s what we all really want.

Since taking on a part-time position as a video reporter at Automotive News I’ve found myself filling in every few weeks for the regular anchor of our daily afternoon newscast,
The absence of 29 years from the anchor desk was quite an awakening, especially when it comes to that thing called a teleprompter. Oh, I guess technically I’m supposed to spell it TelePrompTer since it’s a brand name that’s become generic like Kleenex for tissues.
Back then the prompter was simply a little conveyer belt onto which the operator loaded the script pages end to end. The operator would then use a little thumbwheel to get the conveyer belt moving, passing each page under a small camera, which sent the image of the script to a monitor placed under the anchor’s camera lens, reflecting it onto a two-way mirror over the lens so the anchor could look directly into it and make people believe they either memorized the whole thing or made it up on the spot.
By the time I anchored at CNN the technology had actually not changed one bit. The difference at CNN is, due to the nature of its 24-hour broadcast schedule, scripts were constantly being written and delivered to the prompter and the rest of the crew just moments before they were to be read.
Indeed, my wife and I had just such a discussion during our recent trip to Florida. We recalled a time when travelers got all gussied up for air travel, not only to impress the other travelers, but in hopes the flight attendant might comp them a scotch on the rocks, or move them up to first class.
Then there’s the whole process of simply getting on the plane. Because overhead space is such a premium, passengers who were either too cheap, too stubborn or simply couldn’t handle the bag check fees, crowd to the frontlines of the battle, ready to elbow, body check or step on the feet of fellow competitors who just want a spot to store their bag. It’s a contact sport, baby, and formal wear is not the uniform! 
In my world there are two kinds of people, flag pullers and flag laggards. Me? I’m of the former with little patience or respect for the latter.
So what’s with the flag? Ah. Some time in November the plow service will stick a bunch of flags along the perimeter of your driveway to guide them when the snow piles up.
Eventually, the Earth’s trip around the sun takes us to spring and the white of winter gives way to green blades of grass and crocuses, offset by the bright snow plow flags that have done their duty with honor.
Some observations about lack of observation. Over the weekend my wife and I took a quick trip down to Florida and found ourselves at the sprawling Sawgrass Mills mall, just to kill some time before heading to the airport for our return to Detroit.
I think of young children and what they’ll tell their kids. “Oh little Emma…my parents took me to the Thanksgiving Parade. They told me the floats were awesome. I don’t remember…I was tweeting about how much the butts of the mounted police horses stunk. Why don’t we go this year. You can Snapchat your friends with shots of Santa diddling his favorite elf…they’ll go viral!” 

Several years later the authors of a book entitled “Abolishing Performance Appraisals” paid me a visit
The President’s airplane, Air Force One, is often called the Flying Oval Office..even though it’s mainly cylindrical..it’s definitely flying…
The logo for the old Flying A gas stations was a circle that flew in an oval…until the chain crash landed years ago…
Some folks are obtuse enough to use an oval to state that they fly…
pair of diamond and gold “Flying oval” earrings.
As if bulldogs can fly…well they can if they’re in an oval..
And then there’s Ford’s famous Blue Oval….symbol of the manufacturer of earthbound transportation. For years, it’s flown atop the company’s Dearborn, Michigan headquarters, known as the Glass House…until Wednesday night…
….when a lusty gust of wind caused the automaker’s oval to take flight. We don’t know how it was originally attached to the building, but we do know when it’s re-attached, Ford will have to come up with a better idea.